Terms and Conditions

1.Acceptance of these terms

By visiting or using the Bodysync website, you agree to these Terms and Conditions. If you do not agree, please do not use the website. These terms are an electronic record under the Information Technology Act, 2000 and do not need a physical signature.

2.What Bodysync is

Bodysync is an independent website that promotes telemedicine in India and helps you compare online doctor consultation options and fees from different providers.

• Bodysync does not provide medical advice, diagnosis, treatment or prescriptions.
• Using Bodysync does not create a doctor-patient relationship between you and Bodysync.
• Bodysync is not for emergencies. In an emergency, call 112 (or 102 / 108 for an ambulance) or go to the nearest hospital.

3.Fees and information

We try to keep the information on Bodysync accurate and up to date, but fees, availability and provider details can change at any time. All fees are indicative and shown in Indian rupees (₹). The final fee is decided by the provider, so please confirm it before you pay. If you notice an error, please tell us and we will review it.

4.Third-party providers

Consultations are provided by independent third parties, not by Bodysync. When you go to a provider's website or app, their own terms and privacy policy apply. We are not responsible for the quality, safety or outcome of any service they provide, or for how they use your information.

In India, teleconsultation is guided by the Telemedicine Practice Guidelines, 2020. Please consult only a registered medical practitioner.

5.Who can use Bodysync

You may use Bodysync if you are 18 years or older, or if you are using it with the involvement of a parent or legal guardian. You are responsible for the accuracy of anything you submit and for keeping your own device and accounts secure.

6.Acceptable use

When using Bodysync you agree not to:

• break any law that applies in India, or help anyone else to do so;
• give false information or pretend to be another person or organisation;
• copy, scrape or collect data from the website by automated means without our written permission;
• upload viruses or harmful code, or try to interfere with or gain unauthorised access to the website or its security;
• use the website to send spam or unlawful, abusive or misleading content.

7.Information you send us

If you send us a message, such as through the contact form or by email, we use your details only to respond to you and to improve our service. We aim to handle personal data in line with India's Digital Personal Data Protection Act, 2023. Please do not share sensitive medical details, test reports or other health records with us.

8.Intellectual property

The text, design, layout, illustrations and logo of Bodysync belong to Bodysync and are protected under the Copyright Act, 1957 and the Trade Marks Act, 1999. You may view the website for your personal use, but you may not copy, sell or reuse our content without written permission. Names, logos and trademarks of third parties belong to their owners and are used only to identify them. Bodysync is not affiliated with or endorsed by them unless we say so.

9.No warranties

Bodysync is provided on an "as is" and "as available" basis. We do not promise that the website will always be available, free of errors, or that the information on it is complete or suitable for your needs.

10.Limit of liability

To the fullest extent permitted by law, Bodysync will not be liable for any loss or damage arising from your use of the website or from any decision you make based on it, including any service provided by a third-party provider. Nothing in these terms limits any right or liability that cannot be excluded under Indian law, including under the Consumer Protection Act, 2019.

11.Changes and suspension

We may update the website and these terms from time to time. The date at the top shows when they were last changed, and continued use of Bodysync after a change means you accept the new terms. We may also suspend or restrict access to the website for anyone who breaks these terms.

12.Governing law

These terms are governed by the laws of India. Any dispute that arises from them is subject to the courts at Churu, Rajasthan, India.

13.Grievances

If you have a complaint about content on Bodysync or about how your information is handled, please write to our Grievance Officer at Bodysync.in@gmail.com with your name, contact details and a description of the issue. We aim to acknowledge complaints promptly and to resolve them within 15 days.

14.Contact us

Bodysync
Unit No. 01, Sujangarh Center
Gandhi Chowk Road, Sujangarh
Churu, Rajasthan – 331507, India
Email: Bodysync.in@gmail.com

Registered under the Ministry of MSME, Government of India